Jeff Jones Receives Honor From Customer
By
Dear Jeff,
We are writing this letter and presenting this gift to you for all of the work you did in putting together our current truck. We have either owned or driven three of your trucks. This current truck is outstanding.
We found you seven years ago at the beginning of our career at the recommendation from some of the veterans in our business. During a test drive of one of your trucks it was found to be far superior to the two trucks we had already test driven. Little did we know we were not only purchasing a truck but also your expertise and friendship.
With this 2007 SST100 we also went in a different direction with our career and have sub-leased the truck. There were no reservations at all in handing this truck over to someone else to drive. It is so well put together with the total package you have orchestrated. The Freightliner Columbia, Bentz Sleeper, Supreme Box, Carrier Reefer, Onan Generator, and Leyman Liftgate make this the ultimate truck. You have specked each part to perfection. We test drove the truck for a few hundred miles and the drive and ride were far superior to any prior trucks we had driven. It had to be the combination of the front end, tires, tandem axle and upgrades in the cab that help take some of the fatigue away that plagues every other driver. In the words of Steve and Jean Brothers, “It drives like a dream.” The hours you have spent in getting this truck ready are demonstrated in its performance. The truck and equipment are crucial to the success of our business. With this combination we feel we can be successful.
We could not imagine trying to put together a straight truck for the expediting business ourselves. There are so many different components which need to be compatible to make the truck work. It takes someone with knowledge, resources, and time to come up with the right combination. One thing we learned from the purchase of this truck is to let you handle the whole process and not try to micromanage the building of the truck. We found it best to let you, with your vast background, handle the process. We knew we were in good hands when you assured us you would keep us informed of the process and made sure we had all of the information needed to purchase the truck and sign on with FedEd Custom Critical.
Your work towards a perfect truck is appreciate. Trucking is a great business we are proud to be a part of.
Jeff, thank you.
Sincerely,
Larry & Marie Lewis
